Frequently Asked Questions

Most Bengal Bites installations are completed in about 1–2 weeks after a site walkthrough and approval. We handle delivery, placement, cashless setup, and initial planogram so your team gets a turnkey vending machine service with minimal downtime.

Yes—approved locations receive free vending machine placement, setup, and ongoing service. You pay nothing for the equipment; our team manages stocking, telemetry-driven restocks, and maintenance as part of our full-service vending program.

Absolutely. Every Bengal Bites machine is cashless-enabled out of the box—accepting major cards plus Apple Pay and Google Pay for fast, secure checkout across office, school, and facility environments.

Yes. We build site-specific planograms with healthy snacks, zero-sugar beverages, protein options, and local favorites. Mixes are tailored by location, employee preferences, and seasonality to keep engagement high.

We currently serve Baton Rouge and Ascension Parish, with expanding coverage across surrounding Louisiana communities. Contact us to confirm availability for your address.

Restocking is based on live telemetry so best-sellers never sit empty. Most locations are serviced multiple times per week or on-demand. Our techs clean, rotate inventory, and verify cashless readers at each visit.

We target a 24-hour response window for service calls in our coverage area. Submit an issue via our QR code or service form with a brief description (and optional photo/video), and a local tech will be dispatched quickly.

Yes. Popular for HR and employee experience, our perk program supports free vend, employee cards or badges, budget caps, and per-item invoicing (e.g., $2 per item). It’s a simple way to boost morale and retention.

We offer both. Standard machines are reliable for most breakrooms. AI-enabled machines add computer-vision auditing for advanced accuracy and planogram optimization—best for high-traffic sites seeking maximum uptime and loss prevention.

Yes—machine rentals start around $300/month. Rentals are ideal for small businesses or 24/7 unattended retail where you stock your own products while we provide the hardware and year-round maintenance.

In many cases, yes. We can integrate select card/badge systems to enable employee accounts, free vend privileges, or departmental budgets. Compatibility depends on your existing system—ask us for a quick check.

We can. For locations with the volume and storage capacity, we offer cold food, frozen treats, and specialty beverages. We’ll advise on product mix and machine selection during your site assessment.

We place single units, combo snack-and-drink machines, or full breakroom lineups depending on foot traffic and space. During your walkthrough, we’ll recommend the right footprint for throughput and variety.

Use the on-machine QR codes to suggest products or file a service ticket, or visit our online forms. Attach a short photo/video if helpful—the more detail, the faster we can resolve it.

No hidden fees for approved full-service placements. Cashless readers, telemetry, routine maintenance, and restocking are included. We’ll outline any optional add-ons (wraps, perks, rentals) upfront.